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Microsoft Word - paper_01_2011

use’ have a positive effect on obtaining knowledge. In informal, non-official face-to-face situations, like coffee breaks, a physician can freely ask a colleague a special question. This is a typical example [...] Wilkesmann, M. (2009a), “Cultural characteristics of knowledge transfer”, Journal of Knowledge Management, Vol. 13, No. 6., pp. 464- 477. Wilkesmann, U., Wilkesmann, M. and Virgillito, A. (2009b), “The absence [...] “Knowledge transfer: A basis for competitive advan- tage in firms”, Organizational Behavior and Human Decision Processes, Vol. 82, No. 1, pp. 150-169. Baum, J.A.C. and Berta, W.B.B. (1999), “Sources, dynamics …